Registration

How much is the registration fee? Can I save by registering early?

Yes, you can save by registering early! See General Information for fees. Early bird registrants save $50.

Will I really save that much as a member or with the Early Bird discount?

Absolutely! SUNA Members save $125 on main conference registration fees.

If you cannot join right now or your employer does not cover membership, you still can benefit from registering early at the non-member early bird rate.

Will the conference be livestreamed?

The conference will not be livestreamed virtually in the present conference time; however, approved sessions will be recorded and available for purchase in SUNA’s Online Library post conference.

I want to join/renew my membership and register for the conference at the same time. What is the easiest way to do that?

Online: First, join or renew your membership. Then, log out so the system can update your membership. Then, log in again and register for the conference at the member rate (the member pricing should automatically appear).

Mail: Print the conference registration form and a membership application and submit both to the National Office by fax, mail, or email with check or credit card payment.

SUNA
Box 56
Pitman, NJ 08071
Fax: 856-589-7463
suna@ajj.com

If registering online, make sure to join or complete your renewal before you register for the conference to enjoy member savings.

I am a member, but my discount is not showing up online.

Please check that you are logged in to your member account. You should see member pricing before you are asked to enter payment. If you are still having trouble, please contact the National Office.

I registered already, but I forgot/do not know how to get my member discount.

Your member pricing will come up automatically once you are logged in to your member account. If you do not see the correct price, do not proceed with checkout, contact the National Office to help you with your member discount.

I did not receive a registration confirmation.

Be sure to check your spam or junk folder for your confirmation email. Your email server and/or place of employment may have blocked it. Please contact the National Office and let us know if you have not received your confirmation email.

I just tried to register online, and I am not sure if it went through/I received an error message.

You should receive an auto-generated email confirming your registration and payment within minutes of registering. Please contact the National Office and let us know if you have not received your confirmation email.

I know I have a login, but I cannot log in to register.

Click Forgot Password to generate an automatic password reset email. If you are still experiencing issues, please contact the National Office before proceeding further and we will help you.


Cancellation

I need to cancel my registration. Can I get a refund?

You may request a refund by the cancellation deadline February 3, 2025. All requests must be sent in writing to the National Office, and an administrative fee of $75 will be retained, per SUNA’s cancellation policy.

SUNA
Box 56
Pitman, NJ 08071
Fax: 856-589-7463
suna@ajj.com

In the event SUNA should find it necessary to cancel or postpone this conference for any reason including, but not limited to, registration responses, strikes, pandemics, or acts of God, SUNA will not be liable for registrants’ expenses. However, if the cancellation/postponement is ultimately resolved, SUNA will act responsibly to protect members’ and registrants’ investment in the conference and association.

I missed the cancellation deadline. What should I do?

The cancellation deadline is February 3, 2025. Please contact the National Office with the circumstances and any official documentation of your cancellation (e.g. doctor’s note). In cases pertaining to medical emergencies, natural disasters, death of a loved one, court dates, and others of serious or unforeseeable nature, refunds beyond the deadline may be considered. If SUNA cannot provide a refund, conference sessions are recorded and will be available to watch on-demand after the conference is over.

Can I substitute a co-worker if I am unable to attend?

Yes! A registration substitution can be processed if you contact the National Office in writing to request this. Please make sure to provide the following information:

  • Name of current registrant (yourself or your employee)
  • Name of person replacing that individual
  • Completed registration form of the replacement attendee (print the form and write in the margin “replacing [registrant’s name], already registered.” This can be sent via mail, fax, or email (see details below).
  • If new sessions are not selected, the replacement attendee will be given the sessions originally chosen.

NOTE: Additional fees may apply for the substituted attendee based on membership status.

SUNA
Box 56
Pitman, NJ 08071
Fax: 856-589-7463
suna@ajj.com

Can I make changes online to my registration on my own? 

Yes! Just log back in to your registration record using your registration password and make your changes. If adding additional items that require a fee, additional payment will be required at that time.

 

Sessions and Handouts

Can I make session changes?
Yes!

Online: Just log back in to your registration record using your registration password and make your changes.

By mail/fax: Print the registration form, print your name at the top and “already registered, updating sessions” and complete the sessions section at the bottom. Return to:
SUNA
Box 56
Pitman, NJ 08071
Fax: 856-218-0557
suna@ajj.com

Note: You will not receive a confirmation email for session changes if updating by mail/fax. If you would like to confirm that your session changes were received, please contact the National Office to request a confirmation email reflecting your changes.

How do I download handouts?

Conference session handouts (PowerPoints) will be available on the conference event page under the Handouts tab. A link to the conference event page will be sent out by email approximately one week before the conference. You will need to be logged in to your SUNA Online Library account to view.

 

Nursing Continuing Professional Development (NCPD)

What sort of continuing education hours does the conference offer?

Attendees can earn at least 14.5 nursing continuing professional development (NCPD) contact hours. Additional NCPDs will be available for attendees of the pre-conference sessions (if applicable). Sessions marked with ℞ contain pharmacology content that can be applied toward pharmacology credit requirements. Pharmacology content credit is time-based on the content outline. Complete accreditation information and a full session schedule for the conference are available for viewing on the conference website.

How do I earn contact hours?

You will earn your contact hours in the SUNA Online Library conference page. You will receive information at the conference, as well as emails in the weeks following the conference with complete instructions on how to evaluate the sessions and receive the contact hours. To earn contact hours, you will need to log in to your Online Library account with your SUNA username and password and complete session evaluations under the NCPD Evaluation tab.

Is there a deadline for earning contact hours? 

You will have approximately 6 weeks after the conference ends to complete your session evaluations to earn contact hours. You will receive reminder emails alerting you to the deadline date. After the conference, you will find the session evaluations on the conference page under the NCPD Evaluations tab. Make sure you are logged in to your SUNA Account in the upper right corner to view. If you do not complete the evaluations by the deadline, a fee will be required to open evaluations.

Where can I print a “certificate of attendance?"

SUNA does not mail certificates of attendance. If you require proof/record of attendance, we recommend printing your contact hour certificates. You will receive one contact hour certificate for each evaluated session offering contact hours. You may review a full list of evaluated sessions via your NCPD Transcript in SUNA Online Library – link to https://library.suna.org/suna

 

Conference Exhibiting and Sponsorship

How can I become an exhibitor or sponsor for the conference?

Representatives from a variety of leading companies and organizations provide sponsorship and/or exhibit annually at the conference to network with attendees and demonstrate their products. In addition, industry-supported product theaters are offered during dedicated times in the conference schedule for industry representatives to host a session that provides information on a specific product or service of interest to nurses working in the specialty of urology. An exhibit prospectus as well as additional information related to exhibiting and sponsorship at the conference are available via the Conference Event Page. For specific questions, please contact SUNA Marketing Coordinator, Heidi Perret: heidi.perret@ajj.com.

 

Conference Event Page

How do I access the conference event page?

Approximately one week before the conference, all conference attendees will receive a link to the conference event page through their email. The Event Page is your online resource to navigate the event. There will be a “Live Sessions” tab that lists all available sessions. Click “Attend Session On-Site” if you would like to participate in the chatting, polling, and asking questions.

What can I do on the conference webpage?

You can plan your itinerary, view session information, connect with other attendees, post pictures, participate in the Leaderboard Challenge (if applicable) and complete your NCPD session evaluations to earn your contact hours.

How do I access On-Demand Sessions?

On-demand conference sessions may be available for additional contact hour credit via the SUNA Online Library. These sessions may be included with your conference registration or can be purchased a la carte. These sessions feature pre-recorded conference content to enhance conference offerings.


Financial Questions

I think I was overcharged when I registered. What should I do?

Your registration fee is based on your membership status, the date you register (before or after the early bird deadline), selection of additional events (pre / post conference workshops or Foundation events / donations), and whether you qualify for additional discounts (such as those for presenters or committee chair roles). You should receive a registration receipt automatically at your primary email address once your registration is processed (mail/fax) or completed online with payment. (Please be sure to check your spam or junk folder if you do not see this registration receipt.) Please make sure to review your receipt carefully. If you believe there is an error, please contact the National Office so that we may assist you further.

I need an invoice so my employer can pay.

No problem! Please contact the National Office with this request. Make sure to note for whom the registration is being submitted as well as any other information you would like on the invoice (ex: purchase order number, billing address, etc.). This is frequently how we handle facilitating employer payment, and we can do this quickly. We recommend making these requests to your employer with enough time in advance since the entire process of requesting payment often takes longer than expected.

I need a receipt for my employer.

You should receive a registration receipt automatically at your primary email address once your registration is processed (mail/fax) or completed online with payment. Please be sure to check your spam or junk email folder if you do not see this registration receipt. If you are unable to locate it or require a receipt with additional details, such as credit card information used for the transaction, please contact the National Office. Please make sure that the email notes exactly what information you require.

I/my facility sent payment a month ago and I have not heard anything.

You should receive a registration receipt automatically at your primary email address once your registration is processed (mail/fax) or completed online with payment. Please be sure to check your spam or junk email folder if you do not see this registration receipt. Sometimes the email is blocked or filtered to spam. If you are unable to locate it, and you think your facility has sent a check or you still have questions, please contact the National Office. Please make sure that you have the check number, date, amount, and facility name for reference. Additionally, if your employer paid on your behalf, it is recommended to follow up with your Accounts Payable department to verify the payment was sent.

I need a W9 form.

Please contact the National Office and we can supply this form to you.

 

Hotel Reservations

What if I need to cancel or change my hotel reservations? 

The DoubleTree by Hilton Hotel Sacramento has been designated as the headquarters hotel for the 2025 Advanced uroLogic Conference. For hotel questions and cancellation policies please refer to the hotel directly.