Name
232: Building Patient Trust: Steps to Enhance ICH CAHPS Dialysis Satisfaction
Date & Time
Tuesday, September 17, 2024, 2:30 PM - 3:45 PM
Speakers
Description
This session will provide a thorough review of the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. You will take away suggested strategies and learn about processes that can increase patient satisfaction and lead to improved scores.