Daija Efferson is a healthcare project manager with over nine years of experience spanning ambulatory care operations, digital health, and clinical workflow optimization. At UT Southwestern Medical Center, she leads systemwide initiatives focused on improving patient access and triage efficiency through data-driven strategies and cross-functional collaboration. Daija holds a Master of Healthcare Administration degree, is Lean Six Sigma green belt certified, and is passionate about driving equitable, patient-centered innovation in care delivery.