Name
212: Telehealth: Improving Telephonic Triage through Peer-to-Peer Feedback
Date & Time
Thursday, May 22, 2025, 10:30 AM - 11:30 AM
Speakers
Description
With the rapid growth of telehealth over the last few years, front-line telehealth nurses raised the need for team specific quality metrics. We will discuss our efforts to define quality in the telehealth nursing setting, strategies and best practices for implementation of a nursing quality assurance tool, and the benefits, barriers, and lessons learned in the development and implementation of a quality assurance program for telehealth nurses.
Session Type
Concurrent
Contact Hours
1.00