Name
113: Quality Nurse Triage Documentation Optimization
Date & Time
Wednesday, May 21, 2025, 11:15 AM - 12:15 PM
Speakers
Alicia Bosse, UT Southwestern Medical Center
Irene David, UT Southwestern Medical Center
Erika Lopez, UT Southwestern Medical Center
Irene David, UT Southwestern Medical Center
Erika Lopez, UT Southwestern Medical Center
Description
A functional, effective triage system can contribute to the organization’s goals of increasing patient safety, improving quality outcomes, decreasing adverse events, improving patient satisfaction, and decreasing hospital visits. This session will explore one institution's efforts to improve documentation of telephone triage encounters via a pilot project to reduce symptom-based telephone encounters and improve the reason for call documentation.
Session Type
Concurrent
Contact Hours
1.00